setting up my first email address
after logging in as the administrator to your domain, you will need to create a user for any email address that will be storing and accessing email from your busyworks hosted domain. Typically, you have a limit of only five such accounts. Go to the "add user" button, follow instructions on how to add a user, assign them an initial password. That account will then automatically have an email address using that username. EG if you set up a user with username 'william', then the email address will be 'william@yourdomain.com'.

getting your emails (eg using outlook)
if you use popular email programs like outlook express or outlook or eudora on your own computer, then you will need to configure the settings so that those programs can find your domain and download your emails.
Find out where your email account settings are, then enter "mail.yourdomain.com" for your outgoing SMTP server, and "mail.yourdomain.com" for your incoming POP3 server. You will also need to enter your own username and password. Remember: your username is always followed by your domain, so don't just put 'james', always put 'james@domainname.com' as the user name. Then enter your password.

setting up to allow sending of email (you must do this!)
all busyworks domains have restrictions on who can send emails using our mail servers. This is to prevent someone using the machine and impersonating you. So in your email settings, you must check 'my outgoing server requires authentication' and just simply check "use the same settings as my incoming server".

getting email using the web (from any computer on the net)
1) use www.yourdomain.com/squirrelmail
This service comes with your busyworks webhosting. Just login using your username and password and you can access your emails here.
2) configure hotmail or yahoo
Set up these accounts to get "external" email by entering your mail server addresses (mail.yourdomain.com), your username and password. Your email will then be downloaded into your hotmail or yahoo accounts.

setting up email aliases
if you want to setup something like "info@" or "sales@", you can easily do this by creating 'aliases'. An alias is not a full email account -- it just forwards emails to another account. Go to the email service and click on aliases. Then just add whatever you want. You can make as many of these as you like. All aliases must be linked to another user or go to another email account outside your domain. In this way, you can easily set up "kobi@" and send all those emails to kobi's email address on yahoo or hotmail. Or you can setup "management@" and then choose the existing users that you would like that email to go to. By holding down control button, you can select multiple recipients. This is an easy way to setup effective mailing groups within your company.